Buffalo Wild Wings (BWW) is a household name in the restaurant industry. It is known for serving up flavorful wings. Additionally, it provides customers with a fun, energetic atmosphere. However, what many people don’t realize is that behind the scenes, the brand offers a variety of career opportunities, often referred to as Buffalo Wild Wings careers. These opportunities extend well beyond the kitchen and the dining room. Whether you’re looking to kickstart your career in hospitality or seek a leadership role in restaurant management, Buffalo Wild Wings has options. Moreover, the positions are diverse. They cater to various skill levels and career aspirations. In this article, we explore every possible job opportunity at Buffalo Wild Wings. Furthermore, we provide tips on how to land a position. We also discuss how to grow within the company and thrive in the fast-paced environment.
History of Buffalo Wild Wings and Career Opportunities
Buffalo Wild Wings’ story began with a single restaurant, opened by two friends in 1982 near The Ohio State University. Originally intended to offer an authentic Buffalo wing experience outside of New York, the restaurant quickly gained popularity. As the years passed, the brand expanded exponentially across the United States and internationally. Today, Buffalo Wild Wings operates more than 1,200 locations, solidifying itself as a premier destination for wings, beer, and sports.
Growth and Career Opportunities at Buffalo Wild Wings
This expansion has led to an increasing demand for dedicated employees to help the chain maintain its success. From the kitchen to corporate roles, the diversity in employment opportunities at BWW is vast, especially in terms of Buffalo Wild Wings careers. Those interested in working for the company can choose from a wide variety of roles that accommodate different career aspirations. Whether it’s part-time work or a long-term career goal, Buffalo Wild Wings provides the opportunity to grow and develop in one of the most dynamic and engaging environments.
The Structure of Employment and Career Growth at Buffalo Wild Wings
Before diving into the specific Buffalo Wild Wings positions, it’s important to understand the organizational structure within the restaurants and corporate offices. This understanding helps job seekers know exactly where they might fit in and how they can navigate their career path.
The Hierarchy of Roles in Buffalo Wild Wings Careers
Buffalo Wild Wings operates on a clear hierarchical structure, which is divided into two main categories: Front of House (FOH) and Back of House (BOH). FOH roles are primarily customer-facing and involve interaction with guests, while BOH roles focus on food preparation and operational efficiency.
Additionally, management positions are key to overseeing the operations of the restaurant and ensuring that both the FOH and BOH teams work cohesively. Finally, there are corporate positions that manage higher-level functions like marketing, HR, and finance, as well as regional management positions that oversee multiple locations.
Front of House Careers at Buffalo Wild Wings
Front of House positions are vital for creating a positive guest experience, ensuring customers leave happy and eager to return. These roles require excellent communication skills, the ability to multitask under pressure, and a passion for customer service. Let’s take a closer look at some of the key FOH roles available at Buffalo Wild Wings.
Server Career Path in Buffalo Wild Wings
Servers are the backbone of the dining experience at BWW. Their primary responsibility is to take orders from guests, deliver food and beverages, and ensure that every customer’s needs are met throughout their visit. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tables at once. Servers at BWW also need to be knowledgeable about the menu and must be able to make recommendations based on guests’ preferences. As part of the diverse Buffalo Wild Wings careers available, serving offers a dynamic way to engage with customers and grow within the company.
Moreover, being a server at Buffalo Wild Wings provides ample opportunity for career advancement. Servers who excel at their job often have the opportunity to move into supervisory roles or take on leadership positions within the restaurant.
Host/Hostess
Hosts and hostesses play a crucial role in the customer experience from the moment a guest enters the restaurant. They greet customers, manage the seating arrangement, and ensure that tables are turned over efficiently to maximize guest satisfaction. The role also requires multitasking, as hosts must manage reservations, answer phones, and coordinate with servers to ensure smooth operations. Individuals with strong people skills and a friendly demeanor excel in this position.
Bartender
Bartenders at Buffalo Wild Wings manage the bar area, mix drinks, and engage with guests who sit at the bar. In addition to serving beverages, bartenders often assist with food orders for bar guests and play a key role in creating a lively atmosphere. The ability to work quickly while maintaining accuracy and delivering top-notch customer service is essential in this role. Bartenders at Buffalo Wild Wings often benefit from tips in addition to their base salary, making this a lucrative position for those with experience and skill behind the bar. As a part of the diverse Buffalo Wild Wings careers available, bartending offers a unique opportunity to connect with customers in a vibrant environment. Learn more about Bartender.
Cashier
While cashiers might not be as customer-facing as servers or bartenders, they play an integral part in the overall guest experience. Cashiers handle transactions, manage the point-of-sale system, and ensure that guests leave with a positive last impression. This role requires attention to detail, the ability to manage financial transactions efficiently, and strong customer service skills. For individuals looking to enter the hospitality industry with minimal experience, this role can be a great starting point.
Back of House Positions
The Back of House positions are just as important as the FOH roles, though they often work behind the scenes to ensure that the restaurant runs smoothly. BOH employees are responsible for preparing food, maintaining cleanliness, and adhering to health and safety standards. These roles typically require individuals to work in a fast-paced environment, managing multiple orders at once while ensuring that every dish meets BWW’s high standards.
Cook/Kitchen Staff
Cooks and kitchen staff are the unsung heroes of Buffalo Wild Wings, working diligently to prepare the wings, burgers, and other menu items that guests love. They are responsible for following recipes, cooking food to order, and maintaining a clean and organized kitchen. Working as a cook requires attention to detail, time management skills, and the ability to work under pressure. Additionally, cooks must adhere to strict health and safety standards to ensure that all food is prepared safely. As a vital part of Buffalo Wild Wings careers, these positions offer a rewarding opportunity to contribute to the dining experience while honing culinary skills.
Dishwasher
Dishwashers play a crucial role in maintaining the cleanliness of the restaurant and ensuring that the kitchen runs smoothly. They are responsible for cleaning and sanitizing all dishes, utensils, and kitchen equipment. While the role might seem straightforward, it is an essential part of the restaurant’s operations, as a clean kitchen is necessary for a successful dining service. This entry-level role is perfect for individuals looking to gain experience in the restaurant industry.
Food Prep Staff
Food prep staff assist cooks by preparing ingredients, portioning food, and ensuring that the kitchen has everything it needs to operate efficiently. This role involves chopping vegetables, preparing sauces, and ensuring that ingredients are properly stored. Food prep staff must have strong organizational skills and attention to detail, as they are responsible for ensuring that all ingredients are ready to go when needed.
Kitchen Supervisor/Manager
The kitchen supervisor or manager oversees the entire BOH team, ensuring that all kitchen operations run smoothly. This includes managing the kitchen staff, ensuring that food is prepared according to BWW standards, and adhering to health and safety regulations. The kitchen supervisor is also responsible for managing inventory, placing orders for supplies, and ensuring that the kitchen remains stocked. Strong leadership skills and attention to detail are critical for this role.
Corporate and Management Roles
For individuals looking to advance their careers beyond the restaurant level, Buffalo Wild Wings offers a variety of corporate and management roles. These positions provide the opportunity to oversee multiple locations or work at the company’s corporate headquarters.
Shift Supervisor
Shift supervisors at Buffalo Wild Wings are responsible for overseeing the daily operations of the restaurant during their assigned shifts. This includes managing both FOH and BOH staff, ensuring that all tasks are completed efficiently, and addressing any issues that arise during the shift. Shift supervisors are often the first step on the management career ladder, and this role provides valuable experience for those looking to move into higher-level management positions. As part of Buffalo Wild Wings careers, this position offers a unique opportunity to develop leadership skills and gain insights into restaurant management.
Restaurant Manager
Restaurant managers have the ultimate responsibility for the overall operation of the restaurant. They manage staff, handle finances, and ensure that the restaurant meets its performance targets. Restaurant managers must be able to lead a team, make decisions under pressure, and ensure that guests have a positive dining experience. In addition to managing day-to-day operations, restaurant managers are often responsible for hiring and training new staff members.
Area Manager
Area managers oversee multiple Buffalo Wild Wings locations, ensuring that each one operates according to company standards. This role involves frequent travel between locations, setting performance targets for each restaurant, and ensuring that all staff members are meeting their goals. Area managers must have strong leadership skills and the ability to manage multiple locations simultaneously.
Corporate Roles
At the corporate level, Buffalo Wild Wings offers a variety of positions in departments such as marketing, HR, and operations. These roles involve managing the company’s overall strategy and ensuring that each restaurant adheres to corporate standards. Individuals in corporate roles often have experience working in restaurant management and are responsible for shaping the direction of the company at a higher level.
Job Benefits and Perks at Buffalo Wild Wings
Buffalo Wild Wings offers a variety of benefits and perks to its employees, making it an attractive option for those seeking both part-time work and long-term careers. These benefits are designed to ensure that employees feel valued and supported, both in and out of the workplace.
- Paid Time Off (PTO): Employees at Buffalo Wild Wings earn paid vacation days, which increase with tenure. PTO allows employees to take time off for personal reasons, rest, or enjoy vacations without sacrificing their income.
- Employee Discounts: BWW employees enjoy discounts on food and drinks, allowing them to enjoy the restaurant’s offerings at a reduced price.
- Advancement Opportunities: Buffalo Wild Wings provides internal training programs to help employees grow within the company. Many employees start in entry-level roles and work their way up to supervisory or management positions.
Culture of Growth and Opportunity
The culture at Buffalo Wild Wings emphasizes growth and opportunity. Whether you’re starting as a dishwasher or entering into a corporate role, BWW encourages employees to take ownership of their career path. With opportunities for training, mentorship, and internal promotion, the company creates a work environment where employees can advance based on their performance and dedication.
Diversity and Inclusion at Buffalo Wild Wings
Buffalo Wild Wings is committed to fostering a diverse and inclusive workplace. The company recognizes the importance of having a workforce that reflects the diversity of its customer base. BWW actively works to create an environment where employees from all backgrounds can thrive and succeed.
The company’s dedication to diversity is reflected in its hiring practices, which aim to ensure that all individuals have an equal opportunity to work and grow within the company. BWW also promotes inclusion through its workplace culture, ensuring that all employees feel valued and respected.
The Application Process: How to Get Hired at Buffalo Wild Wings
Getting hired at Buffalo Wild Wings is a relatively straightforward process, but there are steps you can take to increase your chances of securing a position. Here’s a breakdown of the application and interview process:
Submitting Your Application
You can apply for a job at Buffalo Wild Wings by visiting the company’s career page or by applying in person at a local restaurant. Online applications typically ask for your contact information, previous work experience, and availability. Be sure to tailor your resume to highlight any experience that is relevant to the position you’re applying for, whether it be in customer service, food preparation, or team management.
Tips for a Successful Interview
Once you’ve submitted your application, you may be called in for an interview. Here are some tips to help you succeed:
- Do Your Research: Before your interview, research the company’s history, values, and menu. Understanding the brand and what it represents will show the interviewer that you’re serious about the job.
- Highlight Relevant Experience: During the interview, emphasize any previous experience that is relevant to the position you’re applying for. For example, if you’re applying for a server position, talk about your previous experience in customer service and how you handle stressful situations.
- Ask Questions: At the end of the interview, be sure to ask questions about the role and the company. This demonstrates your interest in the position and your eagerness to learn more.
Career Growth and Training Opportunities
Buffalo Wild Wings places a strong emphasis on career growth and training opportunities. The company believes in promoting from within and offers a variety of training programs designed to help employees improve their skills and advance in their careers.
On-the-Job Training
From day one, new hires receive on-the-job training that is tailored to their specific role. This training ensures that employees have the knowledge and skills needed to perform their job effectively. For example, servers are trained on the menu, how to take orders, and how to manage multiple tables at once. Cooks are trained on food safety protocols and how to prepare dishes to BWW’s standards.
Leadership Development Programs
Buffalo Wild Wings offers leadership development programs for employees who are interested in advancing into management positions. These programs provide training on leadership skills, team management, and restaurant operations. Employees who complete these programs are often promoted to shift supervisor or restaurant manager roles.
Internal Promotions
Many employees at Buffalo Wild Wings start in entry-level positions and work their way up to higher-level roles. For example, servers who demonstrate strong performance and leadership skills may be promoted to shift supervisors, and shift supervisors may eventually become restaurant managers. The company values internal promotions, as it allows them to retain employees who are familiar with the brand and its operations.
The Future of Employment at Buffalo Wild Wings: Trends and Insights
As the restaurant industry continues to evolve, Buffalo Wild Wings is adapting to new trends and technologies that are shaping the future of employment. From advances in food preparation technology to changes in customer service practices, BWW is staying ahead of the curve and providing new opportunities for employees.
The Impact of Technology
Technology is playing an increasingly important role in the restaurant industry, and Buffalo Wild Wings is no exception. From mobile ordering to automated kitchen systems, BWW is incorporating new technologies that streamline operations and enhance the customer experience. This shift is also creating new job opportunities for tech-savvy individuals who can manage and maintain these systems.
The Shift Toward Takeout and Delivery
As consumer preferences shift toward takeout and delivery, Buffalo Wild Wings is adapting its operations to meet this demand. The company is expanding its takeout and delivery services, creating new roles for delivery drivers and takeout specialists. This shift is also impacting FOH roles, as servers and cashiers are increasingly responsible for managing takeout orders in addition to traditional dine-in service.
Emphasis on Sustainability
Sustainability is becoming a key focus for many restaurant brands, and Buffalo Wild Wings is no exception. The company is working to reduce its environmental impact by implementing sustainable practices in its restaurants. This includes reducing food waste, using eco-friendly packaging, and sourcing ingredients from sustainable suppliers. These efforts are creating new opportunities for employees who are passionate about sustainability and want to contribute to the company’s environmental initiatives.
Frequently Asked Questions
1. What are the job requirements to work at Buffalo Wild Wings?
- Most positions require strong communication skills, the ability to work in a fast-paced environment, and a positive attitude. Experience is a plus but not always necessary for entry-level roles.
2. How much do Buffalo Wild Wings employees make?
- Pay varies depending on the position and location. Servers and bartenders typically earn tips in addition to their base pay, while cooks and managers receive hourly wages or salaries.
3. What is the interview process like at BWW?
- The interview process generally includes questions about previous experience, customer service skills, and availability. You may also be asked how you would handle specific workplace scenarios.
4. What benefits do BWW employees receive?
- Buffalo Wild Wings offers benefits such as paid time off, employee discounts, and opportunities for career advancement through training and promotion.
5. Is it easy to get promoted at Buffalo Wild Wings?
- Employees who demonstrate strong performance and leadership skills have the opportunity to advance into management roles through the company’s promotion process.
Conclusion
Buffalo Wild Wings offers a wide range of career opportunities, often categorized as Buffalo Wild Wings careers, from entry-level positions to corporate roles. For those passionate about the restaurant industry, working at BWW provides a pathway to growth. Additionally, it offers rewarding experiences. Moreover, it leads to long-term career success. Whether you’re interested in working in the front of the house or the back of the house, Buffalo Wild Wings has something for everyone. Furthermore, you can explore opportunities for moving into management. The company’s commitment to employee development is significant. In addition, its focus on diversity and innovation ensures that it remains an attractive option. Therefore, it is ideal for those looking to build a career in hospitality.
With its strong focus on career growth, training opportunities, and employee satisfaction, Buffalo Wild Wings is not just a place to work it’s a place to build a career. Whether you’re just starting out or looking to take the next step in your career, Buffalo Wild Wings provides the support and opportunities you need to succeed.